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Dukascopy Bank SA

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    Dukascopy Bank SA broker review – reviews of shortcomings in the company’s work

    Dukascopy Bank SA is a Swiss broker specializing in Forex trading. This project offers its clients attractive trading conditions, low spreads and the possibility of ECN online currency trading. Services are aimed at a wide range of traders, including both private investors and large financial institutions. However, cases of fraud related to the company’s activities are actively discussed on the RuNet, which raises certain concerns among potential clients.

    Status

    SCAM

    Year of foundation

    2010

    Regulation and Jurisdiction

    FINMA

    Affiliate program

    No

    Company Features

    Legal broker with extensive experience in financial markets

    Website

    dukascopy.com

    Pros
    • Legal status
    • Withdrawing money
    Cons
    • High commissions
    • Bureaucracy
    • Lack of adaptation to Russian-speaking traders
    Trading Platform

    MetaTrader4, MetaTrader5

    Types of accounts

    MT4, MT5, JForex,Demo, Binary

    Currency

    USD, EUR

    Deposit/withdrawal

    SWIFT, Visa, Mastercard, Bitcoin, Skrill, Neteller, SEPA

    Min Deposit

    100$

    Leverage

    1:300

    Min order

    0,01

    Spread

    0.5

    Financial instruments

    currency pairs, indices, cryptocurrencies, stocks, commodities

    Bonus

    10%

    What is known about the Dukascopy broker

    Dukascopy Bank SA is a Swiss innovative online bank based in Geneva, Switzerland. The company was founded on November 2, 2004 by Andre and Veronica Duca, Swiss citizens living in Geneva. They still own 99% of the company. The scope of activity gradually expanded. Today the organization also provides brokerage services.

    Project is supervised by the Swiss auditor FINMA as a bank and securities firm. In addition, Dukascopy Bank fully owns Dukascopy Europe IBS AS, a European licensed brokerage company based in Riga, and Dukascopy Japan, a Type-1 licensed brokerage company based in Tokyo.

    The organization does not have a Russian representative office. These are also due to the lack of a license from the Central Bank of the Russian Federation. The situation is similar for the entire CIS space. Russian-speaking traders are offered to open accounts with an offshore subsidiary, but this is clearly not the same level of reliability.

    Management:

    • Bogdan Prensilevich, Chairman of the Board of Directors;
    • Frank Gemara, Vice Chairman of the Board of Directors and Chairman of the Audit Committee;
    • Per Prodom, Member of the Board and Member of the Audit Committee.

    All members of the Management Board are permanent residents of Switzerland and citizens of this country.

    Projectprovides online trading and mobile trading services, focusing on foreign exchange, bullion, CFDs and binary options. The firm offers banking services and other financial products through proprietary technology solutions. The organization has offices in Dubai, Riga and Hong Kong, and the group employs more than 300 employees.

    Despite its legal status and long history, the company is absolutely not suitable for traders from Russia and the CIS in general, because this market is not within the organization’s sphere of interests.

    Terms of trading with broker Dukascopy

    Broker offers its clients a variety of Forex trading opportunities, including access to the popular trading platforms MetaTrader 4 and JForex. These terminals provide traders with a direct connection to the SWFX trading platform, providing a wide range of tools and features for efficient trading. However, the final trading result does not depend on the software, but on the user’s level of training.

    Project provides various types of trading accounts, including ECN accounts, which are optimized for professional trading. Clients can open accounts in various base currencies, including USD, EUR, GBP. There are also various ways to fund your trading account: credit and debit cards, interbank transfer and bank guarantees.

    Dukascope also offers additional investment offerings: asset management and gold-denominated accounts. These services open up new opportunities for investment portfolio diversification and risk management.

    Key trading parameters:

    • mThe minimum trading account size in a European branch is 100 USD, and in a Swiss company – 1000 USD;
    • etcMT4 trading accounts are provided with a default leverage of 1:100;
    • broker offers various bonus solutions, including loyalty programs and anniversary rewards;
    • withprevs start from 0.1 for the EUR/USD pair;
    • size transaction fees are determined dynamically and depend on several parameters: deposit, capital and trading volume;
    • Most instruments are available for trading 24 hours a day.

    Trading conditions are the main complaint aboutDukascopy Investments into the project are justified only if the user is willing to invest at least a few thousand dollars in trading. It makes no sense to enter with a more modest amount, because the fees are too high. There is also no possibility of opening a cent account.

    How scammers use the Dukascopy brand

    Swiss bank and merchant services providerDukascopy Bank faced the problem of fraudulent copies of my brand. Recently, the company identified the activities of two sites that, having nothing to do with the project, used his name to deceive clients. These sites, dukascopys.com and wap.dukasap.com, cloned the website of the counterparty in question, presenting themselves as part of a banking group, which is in fact not true.

    Bank Dukascopy officially warned the public about the fraudulent activities of these sites, emphasizing that they are not controlled or owned by organizations within the group. The management urged not to trust the information posted on these sites and not to provide them with personal information.

    This is not the first time the brokerage firm has faced similar problems. Earlier, in September 2019, the European representative office of the organization reported a fraudulent clone of its website on the Russian domain dukas-broker.ru. And in May of the same year, the bank warned about the unfair activities of GCG Asia, which also illegally used the brand name.

    The Dukascopys website, posing as an over-the-counter trading platform, uses Swiss branding and offers services under the “Dukascopy-TI” brand, mainly focused on trading cryptocurrency assets. Apparently, another domain also belongs to the same clone broker “Dukascopy-TI”.

    This is a fairly common scheme for scamming newcomers out of money, when scammers pretend to be someone they are not; in this case, a brand came under attackDukascopy personal account You should open it only after making sure that it is truly the company’s original site.

    Expert opinion

    Eugene Rudenko

    Dukascopy is a legal broker offering profitable trading, but only for institutional investors. Private traders with small starting capital will regret cooperation, because the entire deposit will be eaten up by commissions and all kinds of fees. Beginners should abandon the project. The company operates legally in Europe, but there is no permission from the Russian regulator.

    Want to spread the word about your company or have you been in a negative review? Contact the portal editorial office right now

    Reviews about the broker Dukascopy

    User opinions were significantly divided. Some praise the project, while others continue to persistently criticize Dukascopy reviews about the lack of cashout – this is the most serious complaint against the organization.

    ValentinV and Alena express dissatisfaction, mentioning the slow withdrawal of funds and other irritating factors. ValentinV categorically calls the company scammers. Finbran points out the difficulty of understanding the project and the unreliability of analytics, especially in relation to cryptocurrencies. The interface of the platform and personal account is tailored to the needs of experienced traders.

    Dasha and Oleg report serious problems, such as accounts being blocked without explanation and long waits for answers to their questions.

    Dmitry describes his experience as stable, but without significant progress, expressing disappointment in his inability to increase his trading results. The stated training does not provide enough impetus to develop trading skills.

    General conclusions:

    • clients face serious problems: slow withdrawals of funds, blocked accounts without explanation and unreliable analytics. These difficulties may indicate systemic deficiencies in the broker’s performance or a lack of transparency in its activities;
    • users express satisfaction with the broker’s performance, especially in comparison with other brokers, and emphasize its regulated status;
    • comments from practicing traders fully confirm the idea that the project is aimed at professional investors, and not at beginners.

    Traders from Russia do not recommend opening an accountDukascopy review complaints confirmed that the company is targeting completely different markets.

    Conclusion

    If you lost money due to the fault of brokerage firm employeesDukascopy or opened an account by visiting a clone site, write to the return specialists. They will help compensate for financial damage by initiating a chargeback.

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    FAQ

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    How do customer reviews about Dukascopy affect the company's rating?

    Customer reviews are one of the main criteria influencing the reputation and position of a broker in the ranking of reliable companies. You can view reviews about Dukascopy on the main broker profile page.

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    How to write a review about cooperation with Dukascopy on the Forex Rating website?

    You must register on the official Forex Rating website. This procedure is free and will take very little of your time. To confirm your registration, you will receive an email with a link where you will find detailed instructions on how to leave a review about Dukascopy.

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